# Lis Bluford

Customer experience consulting and writing.

> I help individuals and businesses make information accessible — turning complicated or closed-off information into something clear, useful, and approachable.

Site: https://lisbluford.com/  
Consulting contact: lisbluford@gmail.com  
Substack course contact: info@mvacay.com  
Book a meeting: https://calendly.com/lisbluford

## Who she is

Lis Bluford is a **customer experience consultant** and **writer** based between Martha’s Vineyard and Richmond, VA. Before freelance consulting, she spent **10 years** in the classroom as a teacher and instructional coach. For the past **5+ years** she has consulted with EdTech and SaaS products — first in Customer Success Enablement, later Digital Product Ownership — at the intersection of customer experience, product design, and enablement.

She runs **MVacay**, a Top 100 Substack and digital guide to Martha’s Vineyard reaching millions of readers each year, and has coached **50+ Substack authors**.

## What she offers

### Customer Experience Consulting

- Coaches CX and enablement teams on improving systems and tools
- Leads product implementation and usability testing for digital platforms

### Freelance Consulting + Writing

- Runs MVacay (Top 100 Substack / Martha’s Vineyard guide)
- Coaches writers on Substack launch and growth (workshops & 1:1)
- Ghostwrites for island businesses and strengthens small-team communication

### Substack Support (dedicated page)

Meetup, Fall 2026 live cohort ($120), curriculum, and enrollment details live at:

**https://lisbluford.com/substack/**

(also summarized in [substack/index.html.md](https://lisbluford.com/substack/index.html.md))

## About Lis

Lis spends her time between Martha’s Vineyard and Richmond, VA with her husband and two young daughters. She loves sunrises, reading on the beach, and trying new restaurants.

## Work With Lis

She accepts part-time, contract, consulting, and freelance work with potential to turn full-time.

- Calendly: https://calendly.com/lisbluford
- LinkedIn: https://www.linkedin.com/in/lisbluford
- Resume: https://lisbluford.com/assets/images/Lis_Bluford_Resume_2025.pdf
- Email: lisbluford@gmail.com

## FAQ

### Who is Lis Bluford?

A customer experience consultant and writer who makes information accessible — EdTech/SaaS CX consulting, MVacay, freelance writing/ghostwriting, and Substack coaching.

### What consulting services does she offer?

CX/enablement coaching, product implementation & usability testing, freelance writing/ghostwriting, and Substack workshops/1:1 coaching.

### Where are the Substack course and meetup details?

https://lisbluford.com/substack/

### How do I hire Lis for consulting?

Book via Calendly, LinkedIn, or email lisbluford@gmail.com.